Privacy Policy - SUPER IPTV

Effective Date: [09/09/2025]
Website: https://superiptv.net

At Super IPTV, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, username, or similar identifiers.
Contact Data: Email address, phone number, and billing address.
Payment Data: Payment details (processed securely by third-party providers; we do not store card information).
Technical Data: IP address, device type, browser type, operating system, and usage data.
Cookies & Tracking Data: To enhance user experience and analyze website traffic.

2. How We Use Your Information

We process your personal data for the following purposes:

To provide and manage your IPTV subscription.
To process payments securely.
To deliver customer support during your subscription.
To send important service-related communications.
To comply with legal and regulatory obligations.
To improve our website, services, and customer experience.

3. Legal Basis for Processing (GDPR)

We rely on the following legal grounds to process your personal data:

Contractual necessity: To fulfill our contract when you purchase a subscription.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interest: To improve our services and protect against fraud.
Consent: When you agree to receive promotional communications or accept cookies.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your information with:

Payment processors (for secure transactions).
Technical service providers (for hosting, analytics, and website functionality).
Legal authorities if required by law or to protect our legal rights.

All third parties are required to respect the security of your personal data and process it in compliance with GDPR.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Account and subscription data: kept for the duration of your subscription and up to 2 years after cancellation.
Payment records: retained as required by financial and tax regulations.

6. Your Data Protection Rights

Under GDPR, you have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”).
Restrict processing of your data.
Data portability (receive your data in a structured format).
Object to processing based on legitimate interest or direct marketing.
Withdraw consent at any time (where consent was the legal basis).

To exercise these rights, contact us at support@superiptv.net.

7. Cookies

Our website uses cookies and similar technologies.

Essential cookies: Required for website functionality.
Analytics cookies: Help us improve performance and usability.
Preference cookies: Remember your settings and preferences.

You may manage or disable cookies through your browser settings.

8. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

If you access our services from outside the country where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@superiptv.net
Website: superiptv.net/contact

If you are located in the European Union, you also have the right to lodge a complaint with your local data protection authority.